Our Services
Turning your ideas into action with the right people and tools
From Strategy to Execution - A Taster of What We Offer
Digital Strategy & Creation
The essential digital tools to connect with your customers – thoughtfully and authentically
Multilingual websites, apps, and branding
Your digital presence should reflect you, not just follow a trend or template. We design multilingual websites, apps, and branding that are built from the ground up to express your voice, your values, and your vision. Whether you’re starting fresh or re-imagining an existing brand, we work closely with you to shape everything from visual identity to user experience. The result? A connected, professional online presence that resonates with your audience and feels like a true extension of who you are, not just what you do.
Social Media
Social media is one of the most powerful ways to share your voice, connect with your audience, and grow a meaningful presence online, but it can also be one of the most time-consuming. We offer flexible support to help you stay visible and consistent without the stress. From strategy and scheduling to content creation, we tailor our approach to your goals and capacity.
We can provide original visuals, short videos, animated explainers, unique voiceovers, and AI-generated avatars, all designed to reflect your brand’s tone and values. You can choose full content creation and management, or we can provide easy-to-use templates that give your team the freedom to post with confidence.
Our aim is simple: to help you show up in ways that feel human, creative, and aligned with your purpose, while connecting meaningfully across the platforms that matter most to your audience.
SEO & SMO
AI Tools & Automation
AI doesn’t have to be intimidating and it certainly doesn’t have to be cold or robotic. At Kibian, we help you harness the power of artificial intelligence in ways that feel natural, useful, and empowering. Whether you want to save time, improve customer experiences, or explore new ideas, our AI tools are designed to fit you, not the other way around.
From custom-built chatbots that respond to customer questions in your voice and language, to GPT-powered assistants trained specifically for your business, we create tools that help you work smarter, not harder. Imagine a digital fashion stylist that recommends seasonal looks based on your stock, or a bakery concierge that helps clients plan catering, these aren’t dreams, they’re real solutions we build with and for you.
We also support behind-the-scenes automation to reduce the repetitive tasks that steal your time, from inventory syncing across platforms to menu planning based on what’s in stock and trending. And because tech changes fast, we focus on flexible, low-friction tools (including many free or low-cost options) that grow with your business and adapt as your needs evolve.
With Kibian, AI becomes something that works quietly in the background, so you can focus on your people, your purpose, and the heart of your business.
Persona & Customer Insights
Understanding your audience doesn’t have to be complicated or rigid and it shouldn’t feel like a one-time task. At Kibian, we help you use the knowledge you already have, your existing data, real interactions, and your purpose, to build stronger connections across every part of your business.
We take a fresh, adaptive approach. By looking at the people engaging with your website, social channels, messages, and services, we start to uncover patterns: who they are, what they value, where they spend time, and how they like to interact. From this, we help you shape real, human-focused profiles, whether that’s understanding the types of people who come to your café, the events your community cares about, or how people find your products online.
This isn’t about static personas. It’s about living insights, flexible strategies that grow with your business. We help you align your words, visuals, offers, and even AI tools (like chatbots or content suggestions) so they reflect your audience’s habits and preferences in the moment.
And with today’s tools, we can make this easier than ever. Whether it’s adjusting content for different languages, automating follow-ups based on behaviour, or tailoring messages by channel, we help you respond to your audience with purpose and clarity.
Because when you really understand who you’re talking to, you don’t just sell – you connect.
Training & Mentoring
We don’t just deliver solutions, we teach you how to use them, adapt them, and take the lead in your own growth. Our training and mentoring services are designed to help individuals, teams, and organisations build digital confidence at their own pace.
Whether you want to upskill your internal team, launch new services, or simply understand the tools you’re already using, we offer flexible support, from ready-to-use training modules to live mentoring and tailored workshops.
You can book 1:1 or group sessions in areas like digital marketing, AI tools, automation, and analytics. We also run creative AI workshops to help spark innovation, uncover new ideas, and co-create practical solutions that feel right for your business.
And if you’re just starting out returning to work, changing careers, or running a charity, we offer free or low-cost options designed to help you build confidence and move forward with support.
How We Work
Every project, partnership, or piece of support we offer starts with one thing: listening. We know that no two people or organisations are the same, so we offer a range of ways to work together that meet you where you are.
Some of our clients prefer fixed-cost packages, clear, upfront pricing with no surprises. Others choose to collaborate with us on longer-term growth through monthly retainers, where we become part of your team, offering support across strategy, content, tech, or training, depending on what’s needed that month.
We also welcome joint ventures and purpose-led projects with commission-based models, perfect for when we’re building something together that’s meant to grow, evolve, and do good in the world.
And for individuals, charities, or emerging teams, we offer mentoring packages and pay-what-you-can options, because access to digital tools and AI knowledge shouldn’t be a barrier to doing work that matters.
No matter how we work together, it’s always built on transparency, trust, and the belief that connection comes first.
Fixed Packages
Monthly Retainers
Commission Projects
Mentoring Support
Clear scope, clear cost
Ongoing flexible help
Shared outcomes,
shared success
For individuals &
impact-driven orgs
Whether you’re launching something new, adapting to change, or growing a long-term vision, we’ll shape the right support model around your goals.